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FAQs

The most frequently asked questions

Where can I buy ELITE BAGS products?

Our products cannot be acquired through our website. However, you can contact us by filling out the contact form at the bottom of this page. We will send you the information to find the closest distributor.

Can I sign up in your website to buy your products?

Registration on elitebags.es is only for distributors. We don’t have an online store for direct customers.

Do you have distributors in other countries?

Yes. ELITE BAGS sells its products through distributors in more than 40 countries in America, Europe, Africa, Asia and Oceania. In order to find the closest distributor to you, fill out the contact form that you’ll find at the bottom of this page.

Are the bags full or empty?

Our bags are sold empty, without any medical equipment.

Are the bags washable?

The bags are totally washable. You can clean them easily with a sponge and neutral soap or non-abrasive cleaning products.

What is the warranty of the products?

ELITE BAGS' products come with a three-year warantee which covers production defects. Defects caused by accidents, excessive weight, wear and tear, abrasions, exposure to extreme temperatures, solvents, acids (or any other liquid that could damage the product) and misuse are not included.

What are your products made of?

You can click on the “technical data” tab where you will find information about dimensions, weight, material, capacity and any other technical specification.

Do you manufacture tailor made products?

Thanks to our industrial design department, we can develop any customized product that you may need. Please, contact us for more information.

How can I stay up-to-date on Elite Bags news and products?

Our products are under continuous development, including new lines and new models. If you want to keep stay updated you can follow us on Facebook, TikTok, Instagram, and LinkedIn.

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