FAQ

Frequently Asked Questions

Where can I buy ELITE BAGS products?

Our products cannot be acquired through our website, but you can contact us filling in the form that you’ll find in our website and we will address you to our closest distributor.

Can I sign up in your website to buy your products?

Registration in our web is only for distributors. We don’t have an online store for direct customers.

Do you have distributors in other countries?

Yes. ELITE BAGS sells its products through distributors in more than 40 countries in America, Europe, Africa, Asia and Oceania. In order to get the closest distributor, fill in the form that you’ll find in our website.

Are the bags full or empty?

Our bags are served empty, without any medical equipment.

Are the bags washable?

The bags are totally washable. You can clean them easily with a sponge and neutral soap or non-abrasive cleaning products.

What is the warranty of the products?

ELITE BAGS products come with two years guarantee for production defects.

Defects caused by accidents, excessive weight, wear and tear, abrasion, exposure to extreme temperatures, solvents, acids (or any other liquid that could damage the product) and misuse is not included.

What are your products made of?

You can click on the “technical data” tab where you will find information about dimensions, weight, material, capacity and any other technical specification.

Do you manufacture tailor made products?

Thanks to our industrial design department, we can develop any customized product that you may need. Please, contact us for more information.

How can I keep myself updated?

Our products are under a continuous development, new lines and new models. If you want to keep yourself updated you can follow us on Facebook.